Privacy Policy

Data we collect

• Account details you provide (like email) when you sign in.
• Usage data about how you interact with Fretty (actions on the fretboard, settings you change, and session metadata).
• Device, browser, and log data needed for security, performance, and debugging.
• Content you submit to the AI tutor (questions, prompts, and responses) so we can deliver answers and improve relevance.
• Support conversations when you contact us, including any context you share.

How we use data

• Operate, secure, and improve the fretboard experience.
• Personalize visuals and tutor responses based on how you use the product.
• Communicate about updates, respond to support, and troubleshoot issues.
• Enforce our terms, protect against abuse, and comply with legal obligations.

AI tutor inputs

Questions you ask the AI tutor and the resulting responses may be logged to operate the feature, improve answer quality, and prevent misuse. Avoid sharing sensitive personal information in prompts.

Cookies and similar tech

We use cookies and local storage to keep you signed in, remember your preferences, and understand how visitors use Fretty. Some cookies are issued by our service providers (such as Supabase for authentication). You can disable cookies in your browser, but core features may not work as intended.

Data sharing

We share data with vendors that help us run Fretty (for example: hosting, authentication, analytics, and customer support tools). These providers only access data to perform services for us and must protect it under contractual obligations. We do not sell your personal information.

Data location and retention

Data is stored with cloud providers we contract (including Supabase). We keep data only as long as needed to operate Fretty, comply with legal requirements, or resolve disputes. When we no longer need it, we delete or anonymize it.

Your choices

• You can access or update your account information from within the app.
• To request deletion of your account or data, contact us at support@fretty.app.
• You can opt out of non-essential cookies via your browser settings.

Children

Fretty is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

Changes

If we make material changes to this policy, we will update the date above and post the revised version on this page.

Contact

Questions or requests? Email us at support@fretty.app.